Jewelry Store Questions Answered by Industry Experts
November 20th, 2025

Every jewelry purchase begins with curiosity — questions that help you make confident choices and find pieces that truly resonate. Whether you’re shopping for an engagement ring, celebrating a milestone, or simply indulging in timeless beauty, understanding what to expect from your jeweler makes every step smoother. Frank Adams Jewelers in Albany, New York, has guided generations through these moments with integrity, craftsmanship, and world-class service. Here are answers to the questions most people ask before choosing their jeweler or investing in fine jewelry.
How Do I Choose A Trusted Jewelry Store?
A trusted jeweler combines heritage, expertise, and transparency. Look for certifications, in-house specialists, and a clear commitment to quality service. A reputable jewelry store offers personalized guidance, professional cleaning and repairs, and detailed information about each gemstone or timepiece. At Frank Adams Jewelers, a fourth-generation family business, this tradition of trust and excellence has shaped every client relationship for over a century, earning its reputation as Albany’s most respected destination for luxury jewelry and watches.
What Should I Know Before Buying Fine Jewelry?
Before buying fine jewelry, focus on craftsmanship, metal purity, and gemstone quality. Learn about the 4Cs of diamonds — cut, color, clarity, and carat weight — to make informed choices. Consider how often the piece will be worn and whether it fits your lifestyle. Ask your jeweler about warranties, resizing, and cleaning services. A well-informed purchase blends emotional value with lasting quality, ensuring your jewelry remains as beautiful as the day you received it.

Can I Get My Jewelry Repaired, Resized, or Cleaned Professionally?
Professional jewelry maintenance preserves both beauty and structure. Skilled jewelers can resize rings, replace gemstones, repair clasps, and restore luster through ultrasonic cleaning or polishing. These services extend your jewelry’s lifespan and maintain its brilliance for generations. At Frank Adams Jewelers, expert repair and cleaning services are performed with precision and care, ensuring your cherished pieces always look their finest — whether newly purchased or part of your family’s heirloom collection.
What Happens During a Jewelry Appraisal, and Why is It Important?
A jewelry appraisal determines the current market value of your piece, often required for insurance coverage or estate planning. Certified appraisers evaluate gemstone quality, metal content, and craftsmanship to provide accurate documentation. Regular appraisals protect your investment, especially as market prices shift over time. Frank Adams Jewelers employs certified professionals who perform detailed appraisals to give you complete peace of mind about your jewelry’s value and authenticity.

Can I Trade In or Sell My Old Gold and Estate Jewelry?
Yes. Many reputable jewelers offer gold and estate buying services, allowing you to trade in older pieces toward something new or sell them outright. This process is handled with discretion and transparency, with professional evaluations based on metal purity and market value. Frank Adams Jewelers provides a secure and trusted environment for these transactions, helping you make informed choices about the future of your collection.

Explore Albany’s Best Jewelry Store at Frank Adams Jewelers
For over a century, Frank Adams Jewelers in Albany, New York, has combined artistry, integrity, and personal connection to create an exceptional jewelry experience. Explore our services to take advantage of expert jewelry and watch repair, professional appraisals, and thorough cleaning that preserve the beauty and value of every piece. Visit our Albany showroom to see designer jewelry and fine timepieces firsthand, or contact our team to begin a personalized journey toward timeless pieces that tell your story.